Frequently Asked Questions
F A Q
Here are answers to some frequently asked questions...
When can I schedule my cake tasting? As soon as you have your venue secured, you can schedule your Consultation & Tasting Experience. Please complete our Inquiry Form to get the process started.
Is your kitchen certified? Yes. Not only is our kitchen certified, but we also have a studio space dedicated to making wedding cakes.
Are you insured? Yes. We carry Commercial General Liability Insurance.
How many cake orders do you take per weekend? Our capacity is limited, and therefore we can usually only take 2-3 wedding cake orders per weekend.
How do I secure my date with you? We do not hold dates. A 50% non-refundable deposit must be paid in order to secure your wedding date with us. Once you receive your formal quote, you may pay your deposit online.
How far in advance should I order my wedding cake? You can order your wedding cake as soon as you are ready. Since we do not hold dates without a deposit, and our availability is limited, we recommend securing your date as soon as possible. We have taken orders anywhere from 1 1/2 years out to 3 days before the wedding.
What methods of payment do you accept? We accept credit card, cash, check, Cash App and Venmo. We provide you with a convenient and secure online client portal where you can manage your account and make payments online.
How far will you travel for a wedding cake delivery? We limit our deliveries to a one hour drive, one way, to ensure we have enough time to make all our other deliveries. Sometimes we can make exceptions to this rule.
What size are your cake slices? Our slices are the standard 1" x 2" slice and are about 5"- 6" inches tall.
What is your minimum order amount? Our cake packages start at $550, no matter the size of the cake.
What kind of cake can I get for $7.00 per serving? This base price includes semi-naked, smooth and textured buttercream finishes and includes everything listed in our wedding cake package.
Do you provide kitchen cakes? Yes. Kitchen cakes can be ordered with any custom displayed wedding cake of 100 servings or more. Kitchen cakes are priced at $6.00 per serving and are identical to your display cake when plated.
How much cake should I order? Your number of servings should match your headcount.
How many flavors can I order? Typically we recommend limiting your display cake to two flavors. This makes serving the cake faster and more efficient. It also divides the cake flavors out more evenly.
Do you provide the flowers for the cake? No. You will need to order your flowers through your florist. The florist usually leaves a vase of flowers at the cake table and we are responsible for adding them to the cake.
Can I order a fake cake or add fake tiers? Yes. Fake tiers are great for improving the overall design of a cake and giving added height without having all the extra cake but is not necessarily the best method for cost savings. We can also provide custom fake cakes, but we do charge the same for them as we do a real cake.
Do you provide cake stands? Yes. Visit our Rentals page to see our inventory and pricing.
Do you make groom's cakes? Yes. We provide groom's cakes to already contracted wedding cake clients.
Do you offer any gluten-free cake options? Yes. We have an amazing gluten-free chocolate cake that everyone loves! We are still working on adding more options to our menu.
Do you have any nut-free cake options? While most of our products are nut-free, we do offer cakes and fillings that contain Almond extract, Walnuts, Pecans or Peanuts, which in this case, it will be indicated in the menu description. We are not a nut-free facility, but we do our best to prevent cross-contamination.
How do I order my freshly made anniversary cake? Anniversary cakes are included in our cake packages. You will receive a 6" buttercream cake, a special Love Cake design, with your choice of a cake flavor and filling (exceptions may apply), which you can order FRESH for your one-year anniversary. Anniversary cakes must be ordered at least two weeks prior to the desired date of pickup and need to be ordered within one month past the anniversary date, at which time the offer is expired. Please complete our order form to begin the order process.
Is Love Cake an environmentally friendly business? Love Cake has taken steps toward a cleaner earth by employing digital contracts, invoices & online payments, e-Newsletters and e-Invites, sourcing ingredients and supplies locally whenever possible, providing recyclable disposables, utilizing reusable totes and Cake Safes for cake transportation & delivery, and by making energy-efficient improvements to our place of business.